You’re redirected to your Delve profile page after you click OneDrive

This article explains why you might be redirected to your Delve profile page after clicking OneDrive and provides steps to resolve the issue.

You are redirected to your Delve profile page after you click OneDrive on the Microsoft 365 app launcher.

What is Delve Profile?

A Delve profile is a personal page in Microsoft Delve that shows you the documents that are most relevant to you, based on your interactions with them and with other people in your organization. Your Delve profile also includes information about you, such as your job title, department, and contact information.

Problem

When you click OneDrive in the Microsoft 365 app launcher, you’re redirected to your Office Delve profile page instead of the Microsoft OneDrive for work or school site.

Solution

To resolve this problem, the Microsoft 365 administrator must grant users the right to create their My Sites site. This is because the OneDrive page is created on My Sites. To grant this right, follow these steps:

  1. In the SharePoint admin center, click user profiles.
  2. In the People section, click Manage User Permissions.
  3. Add users who require permissions to create their My Sites site. By default, this setting is set to Everyone except external users.
  4. After you have added the user, users, or group, make sure that the added user, users, or group is selected, scroll to the permissions section, and then select the check box next to Create Personal Site (required for personal storage, newsfeed, and followed content).
  5. Click OK, and then have the user browse to the OneDrive page to create the site.

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